I have checked your order (for order number see subject line) and can confirm that it was sent out from our fulfillment centre in Germany on 29.11.2011 per DHL. According to the tracking page form DHL, the shipment is being transported to the destination country.
According to our carrier, the delivery to Hongkong may take up to 30 business days.
Once the package reaches your country, the actual delivery of the package is handled by your local postal carrier, and this may account for the delay.
May we ask for your further patience? If your package has not arrived on 04.01.2012, please contact us using the link below and confirm the shipping address we have on file for this order: