My friend ordered for me THE ULTIMATE BOURNE COLLECTION BLU-RAY
MOVIE BOX-SET OF 3 discs in 3 plastic cases a month ago which was consist of
The Bourne Identity, The Bourne Supremacy and The Bourne Ultimatum
The cases and movie discs inside are right except for The Bourne Ultimatum.
The blu-ray disc inside is actually the movie of The Bourne Supremacy.
That means I have 2 Bourne Supremacy discs and BOURNE UTIMATUM BLU-RAY DISC IS MISSING.
How could this happen ?
This batch of Bourne Box-set maybe all wrong in this kind of duplication - cases not matching disc
as they are sealed by transparent plastic in one set.
EFFICIENT:
Amazon UK replied our enquiry within 24 hours !
RESPONSIBE:
They commited to send a new box-set free of charge !
CONSIDERATE:
No need to return the wrong discs considering expensive postage required !
CUSTOMER SATISFACTION:
AT the end of reply, there is a link to survey whether this solution helps !
These are what the Korea and Dutch AV brands should learn what customer satisfaction comes first. Amazon UK can really do their job ! It gives internet shopping a lot more fun and confidence. Await for the new discs to come !
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發表於 2010-2-27 01:21
樓主
哈哈,我果set 無事 !
