Amazon UK 買BD 提示 (真係有refund)

micma

Amazon UK 買BD 提示 - 特別係d GBP17 for 2 及 GBP 14 for 2 個d

大家要留意係checkout 時, 你會發現個promotion discount 會少左及不對...所以一定要checkout 後email 通知amazon...你選個d promotion items discount 少左...要求refund or amend...佢會回覆email 俾你....email 內容如下:

Dear Customer,

Thank you for contacting Amazon.co.uk to bring this to our attention.

We apologise for the technical error that caused your order total to be calculated incorrectly. Upon investigating your order, I found that it did qualify for the promotional discounts you mentioned.

I request you to go ahead and place the order for these items under promotion.

To ensure that we refund the appropriate amount, we ask that you wait until the entire order has been dispatched.

We will be glad to issue a refund of these additional charges.

When you have received our e-mail confirming that your order has been dispatched, please contact us again with the cost summary from your original order confirmation e-mail so we can request the appropriate refund to your payment card for the excess amount you were erroneously charged. Please use the following link to contact us:

http://www.amazon.co.uk/xxxxxxxxxxxxxxxx

Please note: this e-mail was sent from an address that cannot accept incoming e-mail. Please use the link above to send us your reply.

I hope this solution is satisfactory. Once again, I apologise for this inconvenience.

Thank you for your patience in this matter, and for shopping at Amazon.co.uk.

Did we answer your question?

If yes, please click here:
http://www.amazon.co.uk/xxxxxxxxxxxxxxxxx

If not, please click here:
http://www.amazon.co.uk/xxxxxxxxxxxxxxxxxxxx

Please note: this e-mail was sent from an address that cannot accept incoming e-mail.
To contact us about an unrelated issue, please visit the Help section of our website.

Warmest regards


Syed
Amazon.co.uk
We're Building Earth's Most Customer-Centric Company
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咁大間公司都做得咁差....唉

重要等refund...又唔講計錯左幾多...失望

大家要小心

jasonbiker

1# micma
check out 無留意咪好易"hi" o野!

micma

1# micma
check out 無留意咪好易"hi" o野!
jasonbiker 發表於 2009-12-15 13:47

係呀...因為個promotion discount 只會係check out 個度係單獨一行show 出來...隻bd 會show番原本個價...所以要準備calculator

yanfree

其實呢個問題一早之前個POST我有講過..及有師兄問過情況...
都唔知搞咩..明知個PROMO.ORDER 度有問題..又唔去一次去改哂佢...
所以佢跟本沒改過任何野(即係擺明俾佢繼續錯).....有事先找佢修正...低B.

micma

其實呢個問題一早之前個POST我有講過..及有師兄問過情況...
都唔知搞咩..明知個PROMO.ORDER 度有問題..又唔去一次去改哂佢...
所以佢跟本沒改過任何野..有事先找佢修正...低B. ...
yanfree 發表於 2009-12-15 13:53

佢重要唔係修正...係之後做refund...Exchange difference 都自己食埋

佢好明顯博大霧

yanfree

佢重要唔係修正...係之後做refund...Exchange difference 都自己食埋

佢好明顯博大霧
micma 發表於 2009-12-15 13:55

呢野係煩...又沒門路投訴.錢照會收貴您既.

ewartuen

好明顯佢呢個係formal dialogue, 大有人在, 佢都唔理得咁, 你留意到, 咪退俾你囉, overlook, 佢就袋袋平安! 賣得平, 佢唯有諗諗計啦, 哈哈!

PP-HK

咁即係博大霧?

SonSon

我暫時未試過扣錯數

micma

我暫時未試過扣錯數
SonSon 發表於 2009-12-15 14:39

師兄之前有冇買過GBP17 有2隻或者GBP14 有2隻個d BD呀?