Hitachi的維修處理手法

superfai

嘈到佢免費換新MODEL

datacoma

嘈到佢免費換新MODEL
superfai 發表於 2009-10-16 23:34

延續81變82事件..

bugigi

延續81變82事件..
datacoma 發表於 2009-10-16 23:47

其實咁大間公司
佢自己整唔到又無貨
"蝕" 一部半部新model 機比d 客絕對可以贏番口碑...

如果咁都唔做, 一係佢marketing 係白癡
一係佢當d客係白癡
一係佢成批機都有問題換到比你換唔到比之後果d.....

kingkong

我諗你一定只係同電話熱線員工溝通!!
試吓同個高級d的員工溝通or e-mail去hitachi hk/jp
一定會好d
我有個朋友都有一案:明明五年保用,佢地話只得一年,搞咗幾日最終得反五年保養!!

小瑟

點解可以睇睇下有聲冇畫都得.....換哂D野都係唔得真係好誇喎.......比我會問佢地加錢換新MODEL.....始終解決左個問題就算了!!!! 換DISPLAY機一定冇可能~~~~

呢次代理既維修部真係抵打~~~~

ay123

Last time i wrote to JP headquarter and they asked me to contact HK for service, so I replied "If they can or already solved my issue, will I be wasting my time to write all these emails?", 2 days later the HK manager and 3 technicans brought 2 new plasmas to come and let me choose and exchanged my faulty Plasma.

Raymond仔

Last time i wrote to JP headquarter and they asked me to contact HK for service, so I replied "If they can or already solved my issue, will I be wasting my time to write all these emails?", 2 days lat ...
ay123 發表於 2009-10-17 02:04

師兄你呢句經典呀!

sc2006

我諗你一定只係同電話熱線員工溝通!!
試吓同個高級d的員工溝通or e-mail去hitachi hk/jp
一定會好d
我有個朋友都有一案:明明五年保用,佢地話只得一年,搞咗幾日最終得反五年保養!! ...
kingkong 發表於 2009-10-17 00:33

HItachi話已經當我呢個cases係投訴個案嚟處理

sc2006

點解可以睇睇下有聲冇畫都得.....換哂D野都係唔得真係好誇喎.......比我會問佢地加錢換新MODEL.....始終解決左個問題就算了!!!! 換DISPLAY機一定冇可能~~~~

呢次代理既維修部真係抵打~~~~ ...
小瑟 發表於 2009-10-17 01:28

唔係睇睇下有聲冇畫,而係開機時偶爾有呢個問題。
加錢換新MODEL都唔知得唔得,因為Hitachi講到佢哋好似全部電視都好似冇哂新機咁,同埋我買呢部機都唔係貴,只係幾千蚊,唔想再駛錢落呢個品牌到。

sc2006

Last time i wrote to JP headquarter and they asked me to contact HK for service, so I replied "If they can or already solved my issue, will I be wasting my time to write all these emails?", 2 days lat ...
ay123 發表於 2009-10-17 02:04

都係Hitachi?