waishing3 發表於 2022-10-20 12:37

Can't get Dolby Atmos in Samsung Q930B

I just bought Samsung QN85B TV and Q930B soundbar.I connected them with HDMI cable come together with the soundbar.I tried Netflix and Disney+ App in TV.I can get Dolby Atmos in Netflix but unable to get Dolby Atmos when watching movie in Disney + even the movie title in TV screen showing support to Dolby Atmos.When I view the movie, the soundbar panel only show Dolby Digital Plus.Could any help and advise how to get Dolby Atmos in Disney+ ?Thank you very much.

LeoChin@FB 發表於 2022-10-20 12:55

Its the Disney's problem, not your system

waishing3 發表於 2022-10-20 16:16

LeoChin@FB 發表於 2022-10-20 12:55
Its the Disney's problem, not your system

Thank you, How can I fix it ?

leung133 發表於 2022-10-20 16:36

waishing3 發表於 2022-10-20 16:16
Thank you, How can I fix it ?

D+只會認個APP既DEVICE,唯一方法就係用其他PLAYER如APPLE TV/CHROMECAST/XBX

LeoChin@FB 發表於 2022-10-20 16:42

leung133 發表於 2022-10-20 16:36
D+只會認個APP既DEVICE,唯一方法就係用其他PLAYER如APPLE TV/CHROMECAST/XBX

電視內置apps都得咖

leung133 發表於 2022-10-20 16:46

LeoChin@FB 發表於 2022-10-20 16:42
電視內置apps都得咖

SAMSUNG電視無DV

rockyw 發表於 2022-10-20 17:06

好似今日岩岩解決左,試下update apps再試

waishing3 發表於 2022-10-20 17:28

rockyw 發表於 2022-10-20 17:06
好似今日岩岩解決左,試下update apps再試

Thank you for all of your comments.
Finally I could reach Samsung hotline, the technical advised it is no problem to have Dolby Atmos from Disney+ APP in Samsung QN85B TV + Q930B Soundbar.

I will try again tonight according to his suggested setting though I tried different settings last night including the one he suggested.

阿定 發表於 2022-10-21 08:03

waishing3 發表於 2022-10-20 17:28
Thank you for all of your comments.
Finally I could reach Samsung hotline, the technical advised i ...

What setting Samsung hotline suggested?

wyman323 發表於 2022-10-21 08:48

如有xbox one or ps50以上就可直出dolby atoms , vision
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