Wrong disc inside BOURNE COLLECTION BOX-SET FRM AMAZON UK
My friend ordered for me THE ULTIMATE BOURNE COLLECTION BLU-RAYMOVIE BOX-SET OF 3 discs in 3 plastic cases a month ago which was consist of
The Bourne Identity, The Bourne Supremacy and The Bourne Ultimatum
The cases and movie discs inside are right except for The Bourne Ultimatum.
The blu-ray disc inside is actually the movie of The Bourne Supremacy.
That means I have 2 Bourne Supremacy discs and BOURNE UTIMATUM BLU-RAY DISC IS MISSING.
How could this happen ?
This batch of Bourne Box-set maybe all wrong in this kind of duplication - cases not matching disc
as they are sealed by transparent plastic in one set. 如果個包裝冇問題，咁就唔係Amazon既問題，不過你一樣可以退貨既，但係你又過左一個月，咁咪好似上次個c hing咁囉，重新訂一個，等收到啦就退貨，咁你咪退返呢個俾佢囉！上次amazon係咁幫個師兄辦退貨既！不過英國amazon就麻煩啲，佢一定要你寄返俾佢~~~{:6_136:} WOW ! 我套 Boxset 已經兩個幾月(因已有齊DVD睇過晒)都未開,一陣 check 下先{:1_336:} 回復 2# kennethc2k
Thks for your advice ! 訂左成批英碟都未開添...
唔該ching提點 {:1_340:} 哈哈,我果set 無事 !{:1_264:} 咁驚！我啱啱訂左。吾會有事掛{:6_192:} 本帖最後由 digiman 於 2010-3-4 01:20 編輯
AMAZON UK IS SO WONDERFUL !
EFFICIENT:
Amazon UK replied our enquiry within 24 hours !
RESPONSIBE:
They commited to send a new box-set free of charge !
CONSIDERATE:
No need to return the wrong discs considering expensive postage required !
CUSTOMER SATISFACTION:
AT the end of reply, there is a link to survey whether this solution helps !
These are what the Korea and Dutch AV brands should learn what customer satisfaction comes first.Amazon UK can really do their job !It gives internet shopping a lot more fun and confidence.Await for the new discs to come ! 大公司信心表現、恭喜.
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