I'm sorry about the problem you had with your BluRay Disc. I've placed a new order for you at no charge. Here are the details:
Order Number: 171-9168695-7422758
Shipping Speed: Fast Shipping
Estimated Delivery Date: Between 25 nov. 11 - 29 nov. 11
When sending a replacement, it is our policy to request that you must return the original item to Amazon.fr within 30 days. However, as the cost of returning the package is in this case prohibitively expensive, we ask that you keep the original item with our compliments. Perhaps you would like to donate it to a charity in your area if you feel it would be appropriate to do so.
I'm sorry for the inconvenience, and I hope your new order works out. We hope to see you again soon.