Saving Private Ryan (UK)

kennethc2k

有冇師兄有買過呢隻碟呀？係咪真係可以換返架？oversea喎？"freepost envelope" 用得到咩？

Dear Customer,

We are writing in relation to your order 026-1240592-4618761 which contained the Blu-ray version of Saving Private Ryan.

We have been made aware of a manufacturing issue with this title you purchased from Amazon.co.uk.

The symptom of the fault is a minor tracking error from Chapter 15 that knocks the picture and sounds quality out of sync by 1/5th second.

To receive a replacement free of charge, please use the following contact details to exchange your original copy:

Freephone: 08000 852 613
or
Email: savingprivateryan.recall@technicolor.com

Once emailed or called, you will receive a freepost envelope to return the product, so you can exchange your copy for a new one.

Please accept our sincere apologies for any inconvenience this has created.

Warmest regards

Customer Service Department
Amazon.co.uk

Please note: This e-mail was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

chrisclw

我上個禮拜都收到呢個email,跟住發咗個email去Techicolor去問....不過仲未有回覆

kennethc2k

如果用唔到個"freepost envelope"，郵費係一個問題，如果冇問題其實都照換可也！
所以其實我又覺得係咪真係有需要換呢？個問題好似唔係好嚴重，但係如果問題比想像中嚴重既話，而我又開左封試過，咁再換就唔係幾好啦！所以好茅盾…照計個"freepost envelope"點可能會用得到先得架…唉！