SonSon 發表於 2009-12-17 09:56

Black Friday 冇貨到

今日收到遜仔既e-mail.....,又唔係第一次寄,之前一次black friday都收到,6/12寄出以為差不多收到,唔知係唔係冇貨派,求其比個借口,有冇CHING有咁情況{:6_140:}

Greetings from Amazon.com.

We're writing to let you know we processed your refund of HKD369.79 for your Order 002-XXXXXXX-0088268.

This refund is for the following item(s):

   Item: Ronin
   Quantity: 1
   ASIN: B000OPOAJS
   Reason for refund: Shipping address is undeliverable

   Here's a the breakdown of your refund for this item:

       Item Refund: HKD64.31
       Shipping Refund: HKD45.56

   Item: Ice Age: Dawn of the Dinosaurs (DVD + Digital Copy)
   Quantity: 1
   ASIN: B001GCUNW6
   Reason for refund: Shipping address is undeliverable

   Here's a the breakdown of your refund for this item:

       Item Refund: HKD80.49
       Shipping Refund: HKD45.48

   Item: Casino Royale
   Quantity: 1
   ASIN: B000MRA5NS
   Reason for refund: Shipping address is undeliverable

   Here's a the breakdown of your refund for this item:

       Item Refund: HKD88.46
       Shipping Refund: HKD45.48

micma 發表於 2009-12-17 11:03

咁都得{:6_141:}

kingleecm 發表於 2009-12-17 11:38

上次都係 住宅 / 公司地址 ??

{:6_141:}

SonSon 發表於 2009-12-17 12:24

3# kingleecm
Home Address,連小型A4箱都收到,冇理由3隻packing咁細反而收唔到,重要即時打回頭又唔單聲{:6_124:}

Fabregas 發表於 2009-12-17 21:32

If the address is correct (deliverable), there is no way Amazon can cancel the order!
SonSon ching, I think you can e-mail to them to place the order at the same price!

SonSon 發表於 2009-12-18 11:02

I send the e-mail to amazon cs last night, to request the reason why not mailing to me?
waiting the feedback{:6_147:}

Fabregas 發表於 2009-12-18 18:16

I send the e-mail to amazon cs last night, to request the reason why not mailing to me?
waiting the feedback{:6_147:}
SonSon 發表於 2009-12-18 11:02 http://www.post76.com/discuss/images/common/back.gif

I would also like to know their reply!
Hope that you can get back what you want!

SonSon 發表於 2009-12-19 09:24

Reply from amazon

Hello,

Your order 002-xxxxxxx-0088268 was returned to us by DPGM as undeliverable on December 14 at the following address:

We've processed the return and issued a full refund that was completed on December 16—check your e-mail or the Order Summary in Your Account (http://www.amazon.com/your-account) for additional refund confirmation.

In rare cases, it is also possible that the address label became illegible during the shipping and handling process, or that the carrier made a mistake and left the package at a different address then what was printed on the label.
幾日前SHIP既都收到,咁即係日後安排出貨或郵遞出錯都算唔好彩{:6_124:}

Please visit our Help pages for more information about why packages may be returned by carriers as undeliverable:

http://www.amazon.com/help/shipping#track

Unfortunately, we're unable to re-ship returned packages.
明明係安排運送程序出錯都冇得補回,好彩呢批係最後得3隻,如果GRUOP ORDER一砲過就乜都冇{:6_199:}

If you place a new order and need to update the shipping address, you can do so during the checkout process or in Your Account (http://www.amazon.com/your-account).

One of our aims at Amazon.com is to provide a convenient and efficient service; in this case, we haven't met that standard. I'm truly sorry, and I hope you'll give us another chance in the future.

I hope this information helps. We look forward to seeing you again soon.

kkchau 發表於 2009-12-19 09:39

你D碟亞記係經ups 定 hk 郵政寄比你?

SonSon 發表於 2009-12-19 09:48

9# kkchau
UPS.....
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